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	<title>Artsy Shark</title>
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	<link>http://www.artsyshark.com</link>
	<description>A Site for Emerging Artists</description>
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		<title>Featured Artist Sarah Tomlin</title>
		<link>http://www.artsyshark.com/2010/09/05/featured-artist-sarah-tomlin/</link>
		<comments>http://www.artsyshark.com/2010/09/05/featured-artist-sarah-tomlin/#comments</comments>
		<pubDate>Sun, 05 Sep 2010 11:55:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Featured Artists]]></category>
		<category><![CDATA[photography]]></category>

		<guid isPermaLink="false">http://www.artsyshark.com/?p=5675</guid>
		<description><![CDATA[Sarah Tomlin, a photographer living in Arkansas, presents her portfolio of subjects, including nature, old cars, rusted buildings and other scenes. ]]></description>
			<content:encoded><![CDATA[
<p><a rel="attachment wp-att-5676" href="http://www.artsyshark.com/2010/09/05/featured-artist-sarah-tomlin/31824t/"><img class="aligncenter size-full wp-image-5676" title="31824t" src="http://www.artsyshark.com/wp-content/uploads/2010/08/31824t.jpg" alt="" width="175" height="117" /></a></p>
<p><strong>Artist Statement</strong></p>
<p>Sarah  Tomlin was born and raised in East Texas and recently moved to Northwest  Arkansas with her husband. Being raised in a small town and living in the city,  Sarah is able to capture the essence of both worlds in her art. She is  completely self-taught and has garnered much praise. She has been showcased on  websites, in local businesses, and her work has recently been published in the  Palette Art League&#8217;s Book of Artists from the Ozarks. Her point of interest is  landscape and still life, but she also has a love for portraiture as well. Sarah  embraces all types and genres of art and incorporates that into her artwork. For  her, photography isn&#8217;t just a hobby, it&#8217;s a passion.</p>
<p><a rel="attachment wp-att-5692" href="http://www.artsyshark.com/2010/09/05/featured-artist-sarah-tomlin/37151t/"><img class="aligncenter size-full wp-image-5692" title="37151t" src="http://www.artsyshark.com/wp-content/uploads/2010/08/37151t.jpg" alt="" width="117" height="175" /></a></p>
<p><strong>Goals: </strong>My goal as a photographer is to evolve. To constantly and  endlessly see things people normally take for granted and capture that thought  and that feeling forever. My background is medical. I always knew that I loved  art, it just never occurred to me that one day I would be so engrossed in it. It  is very fulfilling to capture a beautiful moment and share it with another  person who can love it as much as you.</p>
<p><a rel="attachment wp-att-5677" href="http://www.artsyshark.com/2010/09/05/featured-artist-sarah-tomlin/31842t/"><img class="aligncenter size-full wp-image-5677" title="31842t" src="http://www.artsyshark.com/wp-content/uploads/2010/08/31842t.jpg" alt="" width="175" height="117" /></a></p>
<p><strong>Currently working on:</strong> I am currently preparing for a show and am in the  process of matting and framing several pieces. I&#8217;m discovering more and more my  passion for digital editing and am always editing old photographs, and  experimenting with various programs.<strong> </strong>I am also starting to delve deeper  into studio photography.<strong> </strong></p>
<p><strong><a rel="attachment wp-att-5679" href="http://www.artsyshark.com/2010/09/05/featured-artist-sarah-tomlin/34456t/"><img class="aligncenter size-full wp-image-5679" title="34456t" src="http://www.artsyshark.com/wp-content/uploads/2010/08/34456t.jpg" alt="" width="117" height="175" /></a></strong></p>
<p><strong>What inspires me:</strong> Everything. The faces  of strangers. Rusty metal. Dead trees. Abandoned buildings. Color. Other  photographers. You can find inspiration in any old thing. You just have to look  past what you think it is.</p>
<p><a rel="attachment wp-att-5681" href="http://www.artsyshark.com/2010/09/05/featured-artist-sarah-tomlin/71893t/"><img class="aligncenter size-full wp-image-5681" title="71893t" src="http://www.artsyshark.com/wp-content/uploads/2010/08/71893t.jpg" alt="" width="117" height="175" /></a></p>
<p><em><strong>See more of Sarah Tomlin&#8217;s portfolio and her inspiration by visiting her <a title="Sarah Tomlin Website" href="http://sarahtomlinphotography.com/portfolio/" target="_blank">website</a>.</strong></em></p>

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		<item>
		<title>Am I an Artist?</title>
		<link>http://www.artsyshark.com/2010/09/03/am-i-an-artist/</link>
		<comments>http://www.artsyshark.com/2010/09/03/am-i-an-artist/#comments</comments>
		<pubDate>Fri, 03 Sep 2010 12:43:03 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Guest Blogs]]></category>
		<category><![CDATA[Inspiration]]></category>

		<guid isPermaLink="false">http://www.artsyshark.com/?p=5608</guid>
		<description><![CDATA[Guest blog by Judith Zausner about committing to identify oneself as an artist.]]></description>
			<content:encoded><![CDATA[
<h4>Guest blogger Judith Zausner is the author of <a title="Creativity Matters" href="http://agingandcreativity.blogspot.com/" target="_blank">Creativity Matters</a>, a blog focused on her work with seniors in the arts, where she writes beautifully in celebration of aging and the creative process.  It is with pleasure that Artsy Shark presents her thought-provoking essay on being an artist.</h4>
<p><strong><a rel="attachment wp-att-5609" href="http://www.artsyshark.com/2010/09/03/am-i-an-artist/judith-zausner-photo/"><img class="alignleft size-full wp-image-5609" title="Judith Zausner Photo" src="http://www.artsyshark.com/wp-content/uploads/2010/08/Judith-Zausner-Photo.jpg" alt="" width="100" height="75" /></a>Academic degrees are not required. There are no certifications. But it is anticipated that you bring passion, dedication and talent to the profession. Do you have it?</strong></p>
<p><strong> </strong></p>
<p><strong>Art can be tangible or intangible, practical or impractical, private or public, appreciated or disregarded.  Making art exists in a vast arena with no license.  But that does not make it easy; it has to satisfy. To be an artist, you have to create and love to create and feel compelled to create.  However the process of considering yourself an artist is an inward journey.</strong></p>
<p><strong> </strong></p>
<p><strong>Li Gardiner struggled with the concept of taking on the role of an artist and says “Today, if you ask me who I am, or what I do, I will tell you easily and naturally, “I am an artist.” It wasn’t always easy. It took years of doubt to get to this point, but I figured out how to maintain my belief in myself as an artist, in the face of all obstacles.” Read her <a title="10 point checklist" href="http://www.artistresource.org/artlife.htm" target="_blank">10 point check list</a> that outlines her dedication to creativity.</strong></p>
<p><strong> </strong></p>
<p><strong>How can you consider yourself an artist? Many people have pictures in their mind of what an artist looks like, how they dress, the way they live and of course what they create. It roots from our knowledge of master painters such as Michelangelo, Renoir, Picasso; artists who captured subjects on canvas with their expertise and vision.  Comparing yourself to a famous artist may not be an exercise in elevating your self esteem, but by studying and emulating their techniques, you can improve your work.  We’re all different; our abilities, sensitivities and styles make us unique. By developing your talent, believing in your art and securing your confidence, you will be prepared to succeed. Buddha claims “We are what we think. All that we are arises with our thoughts. With our thoughts, we make our world.”</strong></p>
<p><strong> </strong></p>
<p><strong>If you take that inner journey to be an artist, you must fill the path with focus. The dedication and drive required cannot be overestimated. Joan Jeffri’s project “<a title="Above Ground" href="http://arts.tc.columbia.edu/rcac/Aging_artists" target="_blank">Above Ground: Information on Artists III: Special Focus New York City Aging Artists</a>” studied a group of artists from 62 to 97 years old. Jeffri sums up her findings: “All the artists we interviewed visited their studios on a frequent and sometimes daily basis, even if it took 1.5 hours to walk the three blocks to the studio. When the medium became too taxing—such as large-scale sculpture or paintings, not one artist talked of giving up art; s/he simply changed the medium.” This is not uncommon for prolific and committed artists to continue to pursue making art no matter what hurdles lie in their path. In her book, <a title="Tobi Zausner Website" href="http://www.tobizausner.com/9_WWD_P.html" target="_blank">When Walls Become Doorways</a>, Tobi Zausner describes the creative spirit of artists who overcame physical obstacles to continue their work.  An example is Matisse who, confined to his bed or wheelchair, drew on walls and with charcoal attached to a fishing pole, also drew on the ceiling.</strong></p>
<p><strong> </strong></p>
<p><strong>With talent, you create. With passion, you commit. Are you an artist?</strong></p>
<p>Am I an Artist?<strong> </strong>By Judith Zausner August 2010 all rights reserved<strong> </strong></p>

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		<title>Featured Artist Scott McLeod</title>
		<link>http://www.artsyshark.com/2010/09/01/featured-artist-scott-mcleod/</link>
		<comments>http://www.artsyshark.com/2010/09/01/featured-artist-scott-mcleod/#comments</comments>
		<pubDate>Wed, 01 Sep 2010 16:20:41 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Featured Artists]]></category>
		<category><![CDATA[Painting]]></category>

		<guid isPermaLink="false">http://www.artsyshark.com/?p=5510</guid>
		<description><![CDATA[Abstract artist Scott McLeod presents his portfolio of paintings and talks about his goals, and inspiration. He is currently launching a clothing company and working on multiple paintings.]]></description>
			<content:encoded><![CDATA[
<h4><a rel="attachment wp-att-5664" href="http://www.artsyshark.com/2010/09/01/featured-artist-scott-mcleod/beautiful-mess/"><img class="aligncenter size-medium wp-image-5664" title="Beautiful-Mess" src="http://www.artsyshark.com/wp-content/uploads/2010/08/Beautiful-Mess-209x300.jpg" alt="" width="209" height="300" /></a></h4>
<h4>Featured artist Scott McLeod is a young abstract painter with ambitious career plans. Check out his <a title="Scott McLeod" href="http://scott-mcleod.com/" target="_blank">website</a> for more about Scott and to view his full portfolio.</h4>
<p><a rel="attachment wp-att-5666" href="http://www.artsyshark.com/2010/09/01/featured-artist-scott-mcleod/intransit/"><img class="aligncenter size-medium wp-image-5666" title="InTransit" src="http://www.artsyshark.com/wp-content/uploads/2010/08/InTransit-210x300.jpg" alt="" width="210" height="300" /></a></p>
<p><strong><em>What are your goals?<br />
</em></strong><br />
I&#8217;m a man of many goals, I want to write a book some time within the next ten years and I also want to accomplish many things with my artwork. I enjoy sharing ideas and my creations with others, my only goals are orientated on how much I was able to spread them.</p>
<p><a rel="attachment wp-att-5665" href="http://www.artsyshark.com/2010/09/01/featured-artist-scott-mcleod/exciting/"><img class="aligncenter size-medium wp-image-5665" title="Exciting" src="http://www.artsyshark.com/wp-content/uploads/2010/08/Exciting-227x300.jpg" alt="" width="227" height="300" /></a></p>
<p><strong><em>What are you working on now?<br />
</em></strong><br />
I&#8217;m working on a series of unique pieces which utilize old large frames which I have re-done with my own touches. I&#8217;m currently finished up with my third piece, with goals to accomplish six or seven before releasing them. I&#8217;m also in the middle of launching my clothing company <a title="Coeus Clothing" href="http://twitter.com/coeusclothing" target="_blank">Coeus Clothing.</a></p>
<p><a rel="attachment wp-att-5668" href="http://www.artsyshark.com/2010/09/01/featured-artist-scott-mcleod/practicemakesmore/"><img class="aligncenter size-medium wp-image-5668" title="PracticeMakesMOre" src="http://www.artsyshark.com/wp-content/uploads/2010/08/PracticeMakesMOre-214x300.jpg" alt="" width="214" height="300" /></a></p>
<p><strong><em>What inspires you?<br />
</em></strong><br />
The world around me, understanding.  Emotions inspire me, in others or my self, seeing raw human emotion, understanding that emotion, and the collection of things which cannot be expressed by words.  I often find inspiration out of nowhere, a quick sprint to my garage to add the next layer, or the six hours straight of finishing multiple paintings.  Inspiration is a cumulative thing for me, and the more I explore this world the more I find.</p>
<p><a rel="attachment wp-att-5667" href="http://www.artsyshark.com/2010/09/01/featured-artist-scott-mcleod/itsonlytime/"><img class="aligncenter size-medium wp-image-5667" title="ItsOnlyTime" src="http://www.artsyshark.com/wp-content/uploads/2010/08/ItsOnlyTime-300x230.jpg" alt="" width="300" height="230" /></a></p>

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		<title>Your Creative Flow/Interview with Tory Hughes</title>
		<link>http://www.artsyshark.com/2010/08/30/your-creative-flowinterview-with-tory-hughes/</link>
		<comments>http://www.artsyshark.com/2010/08/30/your-creative-flowinterview-with-tory-hughes/#comments</comments>
		<pubDate>Mon, 30 Aug 2010 12:50:16 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Inspiration]]></category>
		<category><![CDATA[Interviews]]></category>
		<category><![CDATA[emerging artists]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://www.artsyshark.com/?p=5522</guid>
		<description><![CDATA[Tory Hughes is an artist, writer, and creative coach. She talks about the creative process, how artists get stuck, how they can overcome blocks and empower themselves.]]></description>
			<content:encoded><![CDATA[
<h4><a rel="attachment wp-att-5586" href="http://www.artsyshark.com/2010/08/30/your-creative-flowinterview-with-tory-hughes/tory-in-carcassone-small-crop-1501/"><img class="alignleft size-thumbnail wp-image-5586" title="Tory-in-Carcassone-small-crop-1501" src="http://www.artsyshark.com/wp-content/uploads/2010/08/Tory-in-Carcassone-small-crop-1501-150x150.jpg" alt="" width="150" height="150" /></a>Tory Hughes is a polymer clay jewelry artist, writer, teacher and creative consultant living in Santa Fe, New Mexico. She inspires students in her <a title="Tory Hughes classes" href="http://toryhughes.com/teaching/class-descriptions/" target="_blank">classes </a>to embrace their creativity and think in new ways, and she <a title="Tory Hughes Coaching" href="http://toryhughes.com/five-simple-directions-coaching/" target="_blank">coaches </a>artists to get unstuck and transform their careers, making their dreams a reality. We spoke recently, and she agreed to give her thoughts on creativity and keeping your creative energy flowing.</h4>
<p><em><strong>AS:  How would you define creativity?</strong></em></p>
<p><strong>TH:</strong> Creativity is an inherent, ongoing human process  that translates energy into form. Everyone does it, just as we all breathe (form  into energy) and digest (form into energy). Not everyone translates energy into  form consciously, which explains a lot about life on earth right now. Ideas into  objects and events. Thoughts into words and images. Energy into  form.  This includes the classic definition of  creativity as “the ability to produce something new through imaginative skill,  whether a new solution to a problem, a new method or device, or a new artistic  work”.  But It goes farther: we generate everything we  experience around us as we go through our lives. Innovation, invention,  creativity, are all related.  We can’t not create.  However, we can create with increasing awareness  and deliberation.</p>
<p>We can investigate what we really want to  happen, and why. We can choose what is most important to us and go directly for  that, rather than<a rel="attachment wp-att-5585" href="http://www.artsyshark.com/2010/08/30/your-creative-flowinterview-with-tory-hughes/cid_7993258c-c07d-451a-9fb1-9e285dad897a/"><img class="alignright size-thumbnail wp-image-5585" title="!cid_7993258C-C07D-451A-9FB1-9E285DAD897A" src="http://www.artsyshark.com/wp-content/uploads/2010/08/cid_7993258C-C07D-451A-9FB1-9E285DAD897A-150x150.jpg" alt="" width="150" height="150" /></a> being distracted by others’ ideas.  Other peoples’ ideas about our creativity are  like other peoples’ ideas about our breathing. They may be useful opinions, they  may have helpful tools to offer: but ultimately we know better than anyone else  what’s really going on in our hearts and minds. We may not want to accept it, or  look at it clearly, but go deep enough and we know. So creativity is the transformative force that  brings everything into being, and we, as  elements in this flow, participate in  this. Very cool!</p>
<p><em><strong>AS:  What causes artists to get creatively  blocked?</strong></em></p>
<p><strong>TH:</strong> First, everyone goes through some version of  this. The propaganda out there says that if you’re a real artist you never  falter. This is ridiculous. All artists, all people, stumble occasionally. Life  happens. We are all human, and we are all in this together.  In my experience, blocks arise when there is a  conflict between the sets of goals that are motivating us.  In other words: What we really want to do is  running headlong into what we think we should be doing. And we are resisting,  naturally enough.  In every situation I’ve seen, when people can  investigate their blocks without judgement, they identify pretty quickly what  they really want.  This is almost always the right thing for  them.</p>
<p>‘Shoulds’ are an indicator that we don’t want to  do something, that deep inside we know that’s not the right thing for us. If  forced to do it we’ll probably resist, procrastinate and sabotage the  action.  Blocks also tell us when we need to look at  other areas of our lives, and bring things into balance. This is actually  another version of the same conflict mentioned above.  In other words: When we know we need to take  time off from trying to make art &#8211; to rest, integrate new knowledge, nourish our  relationships, deal with internal issues that we have been avoiding &#8211; yet we  refuse and keep trying to work harder, we usually make things even  worse.  Our wheels spin, we smell smoke, we have the  brake and the accelerator down on the floor and we still aren’t going anywhere.  Yech.<br />
<em><strong><a rel="attachment wp-att-5583" href="http://www.artsyshark.com/2010/08/30/your-creative-flowinterview-with-tory-hughes/cid_2303ed75-1c59-44bb-b268-c9563c69bd98/"><img class="alignleft size-thumbnail wp-image-5583" title="!cid_2303ED75-1C59-44BB-B268-C9563C69BD98" src="http://www.artsyshark.com/wp-content/uploads/2010/08/cid_2303ED75-1C59-44BB-B268-C9563C69BD98-150x150.jpg" alt="" width="150" height="150" /></a>AS:  How can an artist work on overcoming confusion  and their internal fears about creating? </strong></em></p>
<p><strong>TH:</strong> Everyone has their own path through confusion  and fear.  First, most important, is to stop beating  yourself up for being where you are. The panic and anger of beating yourself up  <em>feeds</em> the conflict- more energy goes to the confusion and  fear.  We automatically translate energy into form,  right? So we feel worse, and things around us get worse, and it’s all a mess. So  just let that one go. Got it? Let. it. go.  Second, breathe, drink more water, go for a walk  in nature somewhere, the more the better.</p>
<p>Third, make sure you know why you are creating. There are no wrong answers to these questions, no matter what you may have been  told: Why do you create? What is your intention for  creating this particular thing? What is most important about it? What do you want to happen? What result do you  expect?  Is  your choice of media and expression most likely to get you to this  result?  When you aren’t clear and solid in your  intention, you aren’t clear on what you want to happen. As you go along, you  have no end point to measure your progress against. And once you get somewhere, you can’t be sure  whether this is the right place or not, because you never picked ‘the right  place’ by selecting an intention.</p>
<p>Fear is the tool used by the programming in our  heads to keep us from doing something new. There is a part of all of us, an area  of our brain, <a rel="attachment wp-att-5579" href="http://www.artsyshark.com/2010/08/30/your-creative-flowinterview-with-tory-hughes/cid_37cb2779-2441-412a-8c83-59523a71b325/"><img class="alignright size-thumbnail wp-image-5579" title="!cid_37CB2779-2441-412A-8C83-59523A71B325" src="http://www.artsyshark.com/wp-content/uploads/2010/08/cid_37CB2779-2441-412A-8C83-59523A71B325-150x150.jpg" alt="" width="150" height="150" /></a>actually, that perceives all new things, all change, as  threatening. Check out <a title="Seth Godin" href="http://sethgodin.typepad.com/seths_blog/2010/01/quieting-the-lizard-brain.html" target="_blank">Seth Godin and the lizard brain</a>.  Notice the irony? Creativity is defined by bringing the new into  existence.  But that’s what we do!  Artists are on the edge of the cliff most of the  time, looking over it to see what we can create.  Therefore, we’ll always feel an edge of change,  of newness. Usually we get nervous or anxious.  However, we can choose how we interpret this  energy of change moving around in us. We can perceive it as excitement &#8211; Wow,  the new, change, excellent! &#8211; or fear &#8211; Oh no, the new, change, I can’t do  this.  Remember, we translate energy into  form.  We can do this deliberately. Choice is our  tool.  Navigating that inner conflict between our  imperative to create, and our (antique) programming to never create, is done by  our choices.  In the end it’s all choice. There are no wrong  answers.<br />
<em><strong>AS:  Do you have any final thoughts on emerging  artists empowering themselves and their creativity?</strong></em></p>
<p><strong>TH: </strong> You are here for a specific creative purpose,  whether large or small. Trust this.  Your feelings are your guide along this path. If  your heart and mind united say to do something, NO ONE has the right to tell you  to do something else. If your fears are harassing them, paint or draw or write  them into form, then tell them to leave, so you can get on with your  life.  Know your intention. Act on your intuition. Ask  for help when you need it. Accept your unique gifts, and your  power.</p>

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		<title>8 Ways to Deal with Difficult Customers</title>
		<link>http://www.artsyshark.com/2010/08/28/8-ways-to-deal-with-difficult-customers/</link>
		<comments>http://www.artsyshark.com/2010/08/28/8-ways-to-deal-with-difficult-customers/#comments</comments>
		<pubDate>Sat, 28 Aug 2010 11:27:17 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[strategies]]></category>

		<guid isPermaLink="false">http://www.artsyshark.com/?p=5574</guid>
		<description><![CDATA[Dealing with difficult customers doesn't have to make you crazy. Use these simple steps to defuse, and calmly resolve issues.]]></description>
			<content:encoded><![CDATA[
<div id="attachment_5639" class="wp-caption alignleft" style="width: 245px"><a rel="attachment wp-att-5639" href="http://www.artsyshark.com/2010/08/28/8-ways-to-deal-with-difficult-customers/coke-for-blog/"><img class="size-medium wp-image-5639" title="coke for blog" src="http://www.artsyshark.com/wp-content/uploads/2010/08/coke-for-blog-235x300.jpg" alt="" width="235" height="300" /></a><p class="wp-caption-text">Courtesy Katherine Thomas</p></div>
<p>Artists who have been in the  business for any length of time have run into difficult customers at shows and other venues. Dealing with these people doesn’t have to be a disastrous experience – there are ways to turn a problem around, or at least reduce the impact on ourselves.</p>
<p>What is the definition of difficult?  It could be our own perception. Perhaps we’ve had a very long, tough day and we are overly sensitive to anyone who demands extra attention. Making it a priority to maintain a professional atmosphere with all visitors will help you fend off the urge to be short or unresponsive to prospective customers who are demanding, time-consuming or unhappy. Here are some other ways to smooth the way with the most difficult customers:</p>
<ol>
<li><em><strong>Listen</strong></em>. Whatever the problem or complaint, it is important to your customer. Give them your full attention and allow them a reasonable time to explain their frustration.</li>
<li><em><strong>Acknowledge</strong></em>. Whether you agree or not, tell them that you hear what they are saying. Active listening involves voicing their concerns back to them, letting them know “I understand how you feel”. Then calmly explain how you can either resolve their issue or seek more information from them.</li>
<li><em><strong>Don’t take it personally</strong></em>.  When a customer becomes difficult, they are venting their emotions.  It’s all about them, not you. Allowing them to express their anger might just take some steam out of their argument. Not becoming caught up in their drama lets you keep a cool head.</li>
<li><em><strong>Respect yourself – and them</strong></em>.  You don’t have to be subjected to rude comments or insults. If a customer becomes abusive, explain that you will be happy to discuss the issue when they calm down. This might involve taking a break from your conversation and speaking with them later.</li>
<li><em><strong>Respond with kindness</strong></em>.  It’s amazing how a situation can be defused when we respond with a kind word instead of fueling the fire.  Let them know you will do everything possible to find a suitable resolution.  This allows your customer to relax and become less defensive.</li>
<li><em><strong>Seek resolution</strong></em>.  Even though you believe your difficult customer is being unreasonable, try to find a compromise if possible.  They will feel better knowing that you have taken their concerns seriously. Deal with the situation as calmly as you can, and put the issue to rest so that you can focus on your business.</li>
<li><em><strong>Forgive</strong></em>.  Everybody gets difficult at times. There could be a hundred reasons they are frustrated that has nothing to do with you.  Let go of your own anger and hurt from the situation, and try to move on. Holding a grudge against other people only hurts us. Be kind to yourself.</li>
<li><em><strong>Keep it in Perspective</strong></em>.  It could always be worse. Consider the worse possible scenario, and then count your blessings!</li>
</ol>
<pre>See more of Katherine Thomas's work on her <a title="Katherine Thomas website" href="http://katherinejft.blogspot.com/" target="_blank">website</a>.</pre>

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