A Site for Emerging Artists
6 Ways to Improve Your Greeting Card Sales
By Carolyn Edlund
Although there is no “big secret” to creating a successful greeting card line, there are some basics that are always necessary – compelling images and great writing. A catchy image will grab the attention of the shopper, and the right message will sell the card. Whether clever, heartfelt, or edgy, you can design a line that will be successful if you start it with those good “bones”.
Here are six additional considerations that can improve your line and help you avoid pitfalls which lead to slower sales:
- Know your audience. No one card line will appeal to everybody. Do you have a clear idea of who will be purchasing your line, and is it tailored to that buyer? If you are planning to focus on a college audience, for example, include lots of friendship and love cards, and more blanks than a regular mix, which will do better on campus. If your niche is the military, keep in mind that Get Well, Sympathy, Congratulations and Love/Miss You cards are big sellers to that group. Do some research first to find out if your idea for a card line will fly. If you only want to sell divorce/break up cards, for example, you are gearing your work way too narrowly, and have virtually no chance for success. Get clear on why you are creating your line and who would actually purchase your cards. Market research will help – get impartial opinions from others on whether they would consider buying your cards. Your mother’s opinion doesn’t count.
- Use the right format. Most greeting cards are approximately 5” x 7”, which is a good size to stick with, as card racks can easily
accommodate them. Cards which are designed in a “portrait” (vertical) format generally show better and sell better than cards designed in a “landscape” (horizontal) format. (This applies to “counter cards” in racks – horizontal is fine if you are selling packaged blank notes.) If you are selling to retailers, many will have “in-line” displays, such as that shown in the photo. This means that only the top few inches of the card will be showing, not the whole face. Keep this in mind when planning the layout on the front of your card to attract shopper’s attention. Your cards will be competing against many other cards, and it’s easy to get lost in the crowd if you don’t stand out. - Design a big enough line. Some artists create a few cards and want to market them before they have enough critical mass to create an effective collection. My suggestion is to have 48 titles minimum. These cards should all work together visually to give the best impression.
- Greet your cards. If you are trying to sell a collection of blank cards, you are eliminating 90% of the market, who buy greeted cards. This is a pet peeve of mine. As a former card rep, I have seen way too many retailers refuse to even consider a new line of blanks. Greeted doesn’t just mean that “Happy Birthday” is written inside – it means that your message is well-written and appealing. If you simply can’t write greetings, get some professional help. It will be worth it in the long run.
- Balance your line correctly. This is a crucial consideration, and I go into the subject further in What You Didn’t Know About Starting a Greeting Card Line – Part 1. The number one bestselling sentiment is Birthday – this is 50% of your market. If your line is small, stick with the basic categories– Birthday, Friendship, Blank, Get Well, Sympathy, Thank You, Congratulations, Baby, Wedding and Anniversary. Less popular and sub-categories such as Bridal Shower, Retirement, New Home, I’m Sorry and Good Luck probably shouldn’t be in your line at all at first unless they fit into your targeted audience (see #1). I suggest not marketing holiday cards if you can’t commit to designing a whole collection of them. In my opinion, holiday cards should not be considered until after you have a good selling line of everyday cards established. However, if you have a target audience that demands it, go ahead – for example, the college consumer is very, very big on Valentines (but Christmas cards don’t sell, because the semester ends before the holiday).
- Update regularly to grow sales. This actually applies to any line of products you may design. Your customers want to see “what’s new” and you can create excitement and drive sales by updating your line several times a year. Communicate and promote your new designs through email newsletters, brochures, or even sending some free samples to your wholesale accounts. Updating also means that you are culling slow sellers from your line. If you have some real “losers”, don’t be tempted to add them into an order from a regular customer. A first-time order from a new customer should ideally be your bestsellers in every category.
Have you found techniques that helped grow your card sales? Please leave a comment or suggestion!
| Print article | This entry was posted by admin on January 27, 2011 at 7:00 am, and is filed under Articles, Business of art, Greeting cards, Marketing, Selling Your Work. Follow any responses to this post through RSS 2.0. You can leave a response or trackback from your own site. |
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Featured Artist Julia Hacker









about 1 year ago
Hi Carolyn – thank you for all your ‘tips and wrinkles’! I think it’s particularly important to emphasise the fact that birthday cards comprise such a large percentage of sales and therefore, if time is at a premium, it’s worth spending more time and effort on those than say, Halloween or St David’s Day cards!
As this is the internet so your readers will be global, I’d just like to make the point that ‘blank inside’ cards are the most popular in the UK.
My problem is with printing firms, both local and online, being unwilling to print just a few cards of each design. Most want to print 50 of each design, so if you have 48 titles in your line, that’s a huge investment – and a lot of space taken up with stock! Do you have any advice on this side of things?
about 1 year ago
Hi Judy, I agree that the UK does sell many more blanks than in the US, and almost wrote that in my article. It seems Americans just want to sign their name a little more than the Brits, who are actually willing to write a personal message!!
Yes, it is difficult to work with printers on “short runs”, but here is my suggestion for that. If you are launching a line at a trade show or with reps, only make samples of each design. You will quickly find that there are designs which just don’t sell, and they can be eliminated, while your most popular cards can be printed.
about 1 year ago
Thank you for your suggestion, Carolyn.
Are you suggesting printing samples oneself? (I’m currently writing a blog post for next week about my adventures in selling my cards through local shops in recent months, with the emphasis on the difficulties I’ve encountered and it would be nice to offer some solutions too!)
about 1 year ago
If necessary due to your budget constraints, you could print samples yourself, if you have a way to make a high quality item – or you could print a couple through a print-on-demand website, which shouldn’t be expensive. Determine the demand for each design and then produce accordingly.
I have done this many times myself although as an artist I didn’t make cards, but jewelry. I would take samples to a trade show, and then produce only those items which were ordered. Any that were very unpopular simply got discontinued.
about 1 year ago
Thank you, Carolyn. I’m wondering whether I need to rethink my whole strategy, especially in light of your first point – ‘Know your audience’. I have been offering different types of designs to totally different types of outlets, ranging from the upmarket Art Shop to the bustling newsagents. This has inevitably meant getting relatively few of each design printed, which is turning out expensive!
I’ll be adding the link to this post to my blog post about my experiences of selling through shops next week, if that’s OK with you?
about 1 year ago
Of course, Judy feel free . . .
I’m not sure why you have different designs for different shops. Are their customers that disparate, or perhaps you have higher and lower pricepoints? I notice on your Greeting Card Universe store you have a very large number of cards available, but being a print-on-demand site, that is possible.
You have lots of birthday cards which are age-specific. If that is causing your printing costs to soar, you might consider whether selling the card without the age printed on front might be more cost-effective. I see no reason why the card wouldn’t sell just as well. What is your experience with that?
about 1 year ago
I really do appreciate the time and trouble you’re taking to help me, Carolyn. I hope your advice may be helpful to others too!
Yes, the customers in the different shops are very disparate. The newsagents sell Welsh knick-knacks for the tourists, cheap stationery and, on the whole some very ‘cheap and nasty’ cards. They have chosen my Welsh dragon designs and pastel paintings and photographs of recognisable local views, in some case with a Welsh greeting or ‘Abergavenny’ in the greetings. The Art Shop and Gallery sells mostly ‘Art Cards’ and were only interested in my collages and possibly some of my non-local pastel paintings. And the gift shop chose what I call ‘pink and fluffy’ designs, cupcakes and pretty Valentine’s cards. The prices are the same but they cater for very different kinds of customers.
As far as GCU is concerned, it seems that the more designs you have, the better your chances of sales – which suits me because I’m very prolific! The age-specific birthday cards are my best-sellers, along with ‘get well’ cards for very specific illnesses!I haven’t offered any of these to the local shops.
I think you’ll get a better picture of what I’ve been doing when I publish a 2-part post on my experiences so far on my blog next week but your post has caused me to reconsider my whole strategy so I’m very grateful for that!
about 1 year ago
Judy,
You are very prolific! I hadn’t realized how big your line is. At this point, I think the only thing to do is to journey over to your beautiful country and have a conference with you! LOL
Carolyn
about 1 year ago
Another excellent article, Carolyn! All of your points above are SO IMPORTANT! You bring a very important left-brain perspective to what many think is purely a right-brain process.
I was recently talking to a friend of mine who has many years of experience as a writer in the social expressions industry and we were discussing the fact that many people think a good design and a verse that matches it are enough to sell a card. Those elements give you a good start, of course, but the road to building a successful and profitable card line doesn’t stop there. I think it’s great that you take the time to share your experience with people who may have the creativity to design a beautiful greeting card but who might not know what it takes to then turn that card into a successful product line. Like Thomas Edison said, “Genius is one percent inspiration and ninety nine percent perspiration.” Or as you might say, “Artwork without homework just isn’t enough.”
about 1 year ago
Thanks, Don, that means a lot coming from an expert like yourself in this industry. You’re right that there is a mix of things that are important to making a line that is appealing, sells and grows. We have both seen lines from the big companies that fell flat, so we know how hard it can be to create the magic!
about 1 year ago
Carolyn – you’d be most welcome!
I think I must have been storing up design ideas in my subconscious during all those years (more than 40!) while I was doing other things such as teaching, bringing up the family and voluntary work! And now they need to come out – hence the size of my line!!
about 1 year ago
This comment submitted via email from Timothy Carter:
i started the “card side” of my “art side” @ 6 years ago. at this point i’m having trouble keeping up…..it’s a good problem. a few observations follow:
my retail card “decks” typically contain seven cards of each desired design. i have the ability to have multiple or different quotes within each design. one card out of the seven is left blank with no quote for the customer that wants to frame the card.
if your designs and quotes are really well done…..the shop or gallery might display them in a unique place….away from the “mass of cards”…..preferably next to the cash register with your artist statement.
be constantly aware of new quotes to use. instead of the typical “happy birthday”, use indirect quotes like “this is not just another day” or “each flower is a wish”……let the customer write “happy birthday” inside the card.
look constantly for used card racks that you can control the placement of. retail shops have backrooms with card racks they are not using…..just ask if they have any cardracks not being used.i purchase pennies on the dollar, spraypaint black……good as new!
most importantly i’ve learned that larger artwork scanned and then printed as a 5×7 card is not
as effective as a design originated as a 5×7 design and if that 5×7 design is really good it will interpret nicely to a larger giclee’ print on canvas or watercolor paper…….but that’s a story for another day!
best regards, te http://www.timothycartereast.com
about 1 year ago
Tim, Thanks for your comment. I checked our your website and your botanical art is amazing!
I appreciate your input – your suggestions are innovative and really useful!
about 1 year ago
I enjoyed this reading! Such useful information!
Is there a good source for good-to-deal-with online print shops and local names for this sort of thing?
thanks again, lgd
about 1 year ago
Hi Linda, Thanks for reading. I actually don’t know such a resource. I wonder if you might get some good input from joining greeting card related groups on LinkedIn. There are many people in the industry there who may have the answer!
about 1 year ago
While I agree with what Don wrote about 99% perspiration, it’s beginning to seem to me that if one is operating completely alone, the sales side of selling through retail outlets could well take up 100% of one’s time and energy, squeezing out the designing altogether. Because the profit margin for the artist is so low, one would need to sell an awful lot of cards to make even a modest income – and that, combined with organising the printing, could easily become a full-time job.
about 1 year ago
I agree with you, Judy – you have to have a system for making this work out profitably. Some artists license their work; others use sales reps, others only sell retail online, or go to trade shows and meet wholesale buyers that way. Minimum order requirements are helpful for getting large enough orders to make it work; selling outright causes fewer headaches than consignment. Pricing is key, and you have to be able to keep your costs under control.